A hotel’s floors are one of the first and most significant impressions a guest receives, directly influencing their perception of cleanliness, luxury, and overall quality. Effective hotel floor maintenance and cleaning is not just a janitorial task; it’s a critical component of brand management and asset protection. From high-traffic marble lobbies and carpeted hallways to vinyl composite tile (VCT) in back-of-house areas, each surface requires specialized care to withstand constant use and maintain its appearance.
Managing these diverse flooring types presents a major operational challenge. Relying solely on in-house staff can lead to inconsistent results, premature wear, and potential safety liabilities. Partnering with a professional service provides access to industrial-grade equipment, certified technicians, and a strategic floor cleaning solution designed to protect your investment and enhance the guest experience.
This guide provides an executive overview of the top commercial providers equipped to handle the unique demands of the hospitality industry.
Why Outsource Your Hotel Floor Maintenance?
Partnering with a specialized commercial floor care provider delivers a clear return on investment by protecting assets, mitigating risks, and improving operational focus. It shifts floor care from a recurring expense to a strategic advantage.
- Protect Capital Assets: A professional maintenance program extends the life of expensive flooring materials. A scheduled care plan can increase the longevity of VCT flooring by over 50%, delaying the need for costly replacement.
- Mitigate Liability Risks: Specialized services ensure compliance with safety standards like OSHA 29 CFR 1910.22(a). They use UL-certified, slip-resistant finishes to reduce the risk of guest and employee accidents, protecting your business from potential claims.
- Improve Operational Efficiency: Outsourcing frees your housekeeping and engineering teams to focus on core guest services. It eliminates the need for your staff to perform time-consuming, specialized tasks like stripping, waxing, or concrete polishing.
- Access Expertise and Equipment: Gain the benefits of industrial-grade equipment and IICRC-certified technicians without the capital outlay. Professional providers bring the right tools and knowledge for every floor type, from marble to epoxy.
- Enhance Guest Experience: Professionally maintained floors create a safer, more appealing environment. For instance, polished concrete can increase ambient light by up to 30%, making spaces feel brighter and more welcoming, which elevates your brand perception.
Our Evaluation Criteria
To build this list, we evaluated providers based on criteria essential for the hospitality industry. The companies selected demonstrate a deep understanding of hotel operations, safety compliance, and the need for customized, reliable service.
- Hospitality Industry Experience: We prioritized providers with proven track records working with hotels, who understand the need for discretion, flexible scheduling around guest traffic, and adherence to brand standards.
- Comprehensive Service Offerings: Selection was based on the ability to service all common hotel flooring types, including VCT, LVT, tile and grout, marble, terrazzo, and polished concrete.
- Nationwide or Major Regional Footprint: The list focuses on providers capable of serving hotel chains or properties across multiple locations, ensuring consistent service delivery.
- Safety and Compliance Record: We vetted companies based on their use of certified technicians, adherence to OSHA regulations, and application of UL 410 compliant slip-resistant finishes.
- Customization and Partnership: The best providers act as partners, creating custom floor care programs designed to meet specific budget, traffic, and aesthetic goals for each property.
Top 10 Commercial Floor Cleaning Services for Hotels
The following providers have been selected for their expertise in the hospitality sector, comprehensive service offerings, and commitment to quality and safety. Each offers a partnership approach to help hotel managers protect their flooring assets and enhance the guest experience.
TCS Floors
Role: National Floor Restoration & Maintenance Specialist
Snapshot: With over 30 years of experience, TCS Floors provides customized commercial floor care programs across the nation. They specialize in restoring and maintaining a wide range of surfaces, including VCT, concrete, and tile, for high-traffic environments like hotels, retail, and industrial facilities. Their process is built on creating tailored plans that align with a client’s budget, schedule, and operational needs. By focusing on preventative maintenance and using certified technicians, TCS helps extend the life of flooring assets while ensuring safety and compliance with standards like UL slip resistance.
Core Strength: Developing highly customized, long-term floor maintenance programs that deliver measurable ROI.
Best For: Hotel groups and facility managers seeking a single, reliable partner for nationwide floor care.
Pro Tip: Use their consultation to create a multi-year floor care budget and maintenance schedule.
ABM Industries
Role: Integrated Facility Services Provider
Snapshot: ABM is a major player in facility management, offering a comprehensive suite of services that includes janitorial and specialized floor care. For hotels, their scale is a significant advantage, providing a single point of contact for multiple needs across a large portfolio of properties. Their floor care division is equipped to handle everything from daily maintenance in lobbies to deep restoration projects in ballrooms and service areas. They leverage a large, trained workforce and standardized processes to deliver consistent results for national hotel chains, ensuring brand standards are met everywhere.
Core Strength: Offering integrated facility solutions at a national scale for large hotel portfolios.
Best For: Large hotel chains needing a single vendor for janitorial and specialized floor services.
Pro Tip: Bundle floor care with other facility services to streamline vendor management and potentially reduce costs.
ServiceMaster Clean
Role: Commercial Cleaning Franchise Network
Snapshot: ServiceMaster Clean operates through a vast network of local franchises, combining national brand standards with local business ownership. This model is well-suited for hotels that prefer working with a local team backed by the resources and training of a large corporation. They offer a full range of floor care services, including carpet cleaning, hard surface floor stripping and finishing, and tile and grout cleaning. Their franchisees are trained in proprietary cleaning methods and are often IICRC-certified, making them a reliable choice for individual hotels or regional groups.
Core Strength: A strong franchise network providing localized service with national quality standards.
Best For: Individual hotels or regional chains that value a local service provider relationship.
Pro Tip: Verify that your local franchise has specific experience with hotels of your size and type.
KBS (Kellermeyer Bergensons Services)
Role: Technology-Driven Facility Services
Snapshot: KBS differentiates itself by integrating technology into its facility services, including floor care. They provide data and analytics to help clients optimize maintenance schedules and budgets. For hotels, this means a more strategic, data-informed approach to maintaining everything from lobby terrazzo to back-of-house VCT. Their services are scalable, catering to both single properties and large national accounts. KBS focuses on delivering consistent, high-quality results by using trained teams and quality assurance technology to monitor performance and ensure compliance with service level agreements.
Core Strength: Using technology and data analytics to optimize floor care programs and ensure quality control.
Best For: Data-driven hotel operators who want transparent reporting and performance metrics for their floor care.
Pro Tip: Ask for a demonstration of their quality assurance and reporting platform during the proposal process.
Jani-King International
Role: Global Commercial Cleaning Franchise
Snapshot: As one of the world’s largest commercial cleaning franchise companies, Jani-King has extensive experience in the hospitality sector. Their franchisees are specifically trained to meet the high standards of hotels, resorts, and casinos. They offer flexible scheduling to work around guest traffic and events, performing deep cleaning and maintenance during off-peak hours. Services cover all floor types, including specialized care for natural stone, carpet extraction, and hard floor refinishing. The franchise model ensures a local point of contact while upholding the brand’s global standards for service.
Core Strength: Deep specialization in the hospitality industry with a global franchise support system.
Best For: Hotels and resorts that require a provider with proven expertise in their specific sector.
Pro Tip: Leverage their hospitality-specific cleaning checklists to ensure all areas meet brand standards.
Coverall
Role: Health-Based Commercial Cleaning System
Snapshot: Coverall is known for its Health-Based Cleaning System, which focuses on reducing the spread of germs and creating a healthier indoor environment. For hotels, this is a powerful value proposition, as guest perception of cleanliness is paramount. Their floor care programs are an extension of this philosophy, using techniques and products designed to not only improve appearance but also hygiene. They service all hard floor types as well as carpets, with franchisees trained to execute the system consistently. This focus on health can be a key differentiator for hotels marketing to health-conscious travelers.
Core Strength: A proprietary health-based cleaning system that enhances guest safety and confidence.
Best For: Hotels looking to emphasize cleanliness and guest wellness as part of their brand identity.
Pro Tip: Highlight your partnership with a health-focused cleaner in guest communications and marketing materials.
GDI Integrated Facility Services
Role: North American Facility Services Provider
Snapshot: GDI offers a wide range of facility services across North America, with a strong focus on commercial cleaning and floor maintenance. They have the scale to service large, multi-location hotel portfolios with a standardized approach. GDI’s teams are trained to handle the specific challenges of hotel environments, such as 24/7 operations and the need for quiet, discreet service. They provide customized maintenance plans for hard floors, carpets, and specialty surfaces, ensuring that each area of the hotel—from the entrance to the kitchen—is maintained to the highest standard.
Core Strength: Providing consistent, scalable floor care and facility services across North America.
Best For: Hotel management companies with properties in both the U.S. and Canada.
Pro Tip: Consolidate services with GDI across your portfolio to simplify operations and improve buying power.
Jan-Pro Cleaning & Disinfecting
Role: Branded Process Commercial Cleaning Franchise
Snapshot: Jan-Pro distinguishes itself with a branded, systematic approach to cleaning, including their Jan-Pro Tracker system for quality control. This ensures that services are delivered consistently and measurably. For hotel floor care, this means a reliable, documented process for stripping, waxing, buffing, and carpet cleaning. Their certified franchisees use standardized equipment and cleaning solutions, which is ideal for hotel brands that require strict adherence to cleaning protocols. The focus on measurement and verification provides hotel managers with peace of mind and clear performance data.
Core Strength: A branded, systematic cleaning process with robust quality control and measurement.
Best For: Hotels that require documented proof of service quality and consistent procedural execution.
Pro Tip: Review their Jan-Pro Tracker reports regularly to monitor service quality and provide feedback.
UG2
Role: High-Touch Facility Services Partner
Snapshot: UG2 positions itself as a high-touch, customer-centric facility services provider, focusing on building strong partnerships with its clients. While they serve various industries, their approach is well-suited for luxury and boutique hotels where attention to detail is paramount. Their floor care programs are meticulously planned and executed by well-trained staff who understand the nuances of high-end flooring materials like marble, granite, and custom carpets. They emphasize proactive communication and customized solutions, acting more like an in-house team than an outside vendor.
Core Strength: A customer-centric, high-touch service model ideal for luxury hospitality environments.
Best For: Luxury or boutique hotels that demand an exceptionally high level of service and partnership.
Pro Tip: Involve UG2 in your operational meetings to ensure their services are fully integrated.
The Budd Group
Role: Regional Facility Solutions Provider
Snapshot: The Budd Group is a family-owned company providing comprehensive facility solutions primarily in the Southeastern United States. Their strength lies in their regional focus, allowing for deep client relationships and a highly responsive service model. For hotels in their service area, they offer customized floor care programs delivered by a stable, long-tenured workforce. They handle all floor types and are known for their reliability and commitment to client success. Their approach combines the resources of a large company with the personal touch of a local business.
Core Strength: A strong regional presence with a reputation for reliability and long-term client partnerships.
Best For: Hotels and resorts in the Southeast seeking a responsive, high-quality regional partner.
Pro Tip: Leverage their regional expertise for advice on maintaining floors in specific climate conditions.
How to Get Started
Our process is designed to be straightforward, providing you with a clear, actionable plan to protect and enhance your facility’s floors.
- Tell us about your floor care needs (quick online form or call).
- Get a consultation from a floor care specialist to assess your facility and goals.
- Receive a custom floor maintenance or restoration plan within your budget (stripping, sealing, polishing, concrete repair, ongoing maintenance).
- Work with a trusted commercial floor care team with 30+ years of experience, certified technicians, and nationwide service.
Why Choose TCS Floors?
We deliver reliable, customized floor care solutions that protect your assets and fit your budget.
- Commercial floor restoration and maintenance for retail, industrial, schools, hospitals, warehouses, and office facilities.
- Reliable service with over 30 years of industry experience and proven results.
- Custom floor care programs designed to fit budget, schedule, and facility needs.
- Certified technicians and UL slip-resistance compliant floor finishes for safety.
- Nationwide service trusted by brands like U-Haul, Embassy Suites, The Fresh Market, and Cushman & Wakefield.
Protect Your Investment with Professional Floor Care
Maintaining a hotel’s floors is a critical investment in your brand image, guest safety, and the long-term preservation of your property. The appearance and condition of your flooring directly impact guest perception from the moment they arrive. Partnering with a specialized commercial provider delivers a significant return on investment by preventing costly repairs, mitigating liability, and freeing up your internal teams to focus on providing an excellent guest experience. Use this guide to find a partner that understands the unique demands of the hospitality industry and can deliver consistent, high-quality results. To ensure your property always makes the best first impression, invest in professional hotel floor maintenance and cleaning. Give us a call now!
Frequently Asked Questions
Frequency depends on traffic and floor type. High-traffic lobbies might require nightly buffing and a full strip and refinish every 12-24 months, while guest room carpets may need deep cleaning quarterly. A custom assessment will determine the optimal schedule for your property.
Yes, reputable providers specialize in working within the hospitality industry’s 24/7 schedule. They perform major restorative work during overnight hours or other low-traffic periods to ensure zero disruption to your guests and operations.
Look for companies whose technicians are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), particularly with the Floor Care Technician (FCT) certification. Also, confirm they use floor finishes that meet the UL 410 standard for slip resistance.
For most hotels, yes. When you factor in the cost of specialized equipment, materials, ongoing training, and the potential liability of improper application, outsourcing to an expert provider is a more reliable and cost-effective long-term strategy.
