Incoming Call Leads TCS Floors, This is [name], how may I help you?We can definitely help you with that! Can I please get your name and the company you're with? First Last CompanyAnd what's your telephone number in case we get disconnected?Thanks [customer name]! Let me go ahead and try to connect you to our operations manager... and he can definitely answer your questions - hold one moment, please. Ryan Brazzell: (615) 438-1988 Dan Hill: (513) 235-7133 Click Save Below - Copy Link, Send via email or message only once connected to operations manager. If unable to reach, click the link manually and proceed with gathering remainder of the information.What city and state do you need service in? City State / Province / Region Thanks [customer name] - and what type of service do you need?Do you know approximate square footage?And just to confirm, which type of flooring do you have? Is it VCT? Concrete?Don't sound like an idiot here - if they ask for stripping and waxing.. it will 99% of the time be VCT.Thanks [customer name] And what's the best email address for you? Confirm the email.. read it off to them and have them spell it out. Great!! Do you have any other information I can pass on when I give this to Dan or Ryan?Lead Owner*Ryan BrazzellDan HillGeoff CampbellWho is the owner of this lead?